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Bullwell Trailer Solutions invests £20,000 in new diagnostic technology

Independently owned Bullwell Trailer Solutions Ltd, specialist in mobile maintenance and repairs, has introduced new diagnostic technology to its team of mobile engineers.
Representing an investment of £20,000, the new technology will allow the fast-tracking of road-side diagnosis and repair, including the latest Anti-lock Braking System (ABS) and Electronic Braking System (EBS).

The technology works by being able to communicate with the vehicle’s Electronic Control Unit (ECU) in both the trailer and tractor unit of a HGV. Any problems are then transmitted digitally to the computer used by Bullwell’s engineers.

Bullwell reports that problems commonly associated with HGVS are related to the EBS and ABS braking systems within the vehicle. Repairing a brake valve requires a specialist technician and tailored programming equipment for the specific braking system, but by using this latest technology and the company’s own highly-trained staff, Bullwell is able to provide immediate EBS and ABS repairs; eliminating the need for an air brake specialist to attend the vehicle.

Additionally, the diagnostic technology can pinpoint where the exact problem lies. In a recent case the brakes of a trailer were continually over-heating, yet there were no problems with the EBS – instead the new technology highlighted that the sensors in the vehicle weren’t working correctly, forcing the brakes to work twice as hard and cause the over-heating. Using the computerised system, the diagnosis time-scale was more than halved.

Steve Pye, company engineer at Bullwell Trailer Solutions says: “Trailers are far more complicated than people think, with many electronics involved and sophisticated systems which communicate to all areas of a HGV through the ECU. It is often the case that a warning light can come on but the driver of the vehicle is unable to determine the exact problem. With this latest technology however our engineers are able to pinpoint exactly what needs doing and can fix the problem there and then.

“Investing £20,000 in this latest technology is a very exciting time for the team at Bullwell, ensuring that through continuous improvement we keep up to date with all the latest technology, staying ahead of the competition and delivering the highest quality service to our customers. Our mobile engineers can now respond to all the technical problems that may arise within trailers and tractor units, ensuring that we continually meet all of our customers’ needs.

“At Bullwell we pride ourselves on providing a nationwide repair and maintenance service, with more than 100 different customers across the UK. Our engineers are strategically positioned to enable us to reach all our customers within the hour and this latest technology will yet again improve the speed with which we repair both trailers and tractor units.”

Lichfield based Bullwell Trailer Solutions Ltd, which employs a total of 75 people, has experienced a sustained period of growth and expansion in both operations and service capability, increasing turnover by 20 per cent from £5.6 million in 2010 to a projected £7 million by its November 2011 year end.