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Incident management
When a collision happens, confusion is costly – both for people and for organisations. National Highways’ Incident Management Guide offers a clear, actionable blueprint to help businesses prepare for the moment they hope never comes. Built from real world fleet operations and lessons learned on the road, the guide equips organisations to respond rapidly and confidently the instant they receive news that one of their drivers has been involved in a collision.
In this session, you’ll discover how structured crisis planning can keep your operations resilient under pressure. Mark and Tim will break down the essential components of an effective rapid response protocol and show how even small shifts in preparation can make a transformative difference when seconds count.
Following the presentation, a panel of industry leaders who are already putting these principles into practice will share their experiences of what works, what surprises organisations the most, and how to embed crisis ready thinking across any fleet.
This is an unmissable conversation for anyone responsible for driver safety, risk management, or organisational resilience.
